Processing Slowness Issue Resolved – 06.16.2014 @ 1:00pm

[06.16.2014 @ 100pm CT]  The processing issue is now resolved.  There may be eligibility transactions submitted between 1200 and 1250 that are pending processing, but real time will process normally.

[06.16.2014 @ 1230pm CT]  The processing issue should be resolved by 1:00pm CT.

[06.16.2014 @ 1200pm CT]  The problem that occurred earlier today seems to be affecting transaction processing again.  Out systems team is working on a resolution, but do not have a fix time as of 1210pm CT.

[06.16.2014 @ 1105am CT]  All Clear!

[06.16.2014 @ 1055am CT]  Real time processing should be back to normal as of 10:50am CT.  There may be some eligibility transactions submitted between 10:15 and 10:50 that are pending processing, but real time will process normally.

[06.16.2014 @ 1040am CT]  We anticipate resolution of the slowness issue by 10:55am CT.

[06.16.2014 @ 1015am CT]  We are researching an issue that is causing intermittent slow eligibility response and postback times.  We are researching this issue, but do not have a resolution time.

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