[12:45pm] PPE is processing normally.
[12pm CT] Customers continue to experience intermittent slowness when processing patient payment estimates. We do not have an estimated fix time, but our team is working on a resolution.
This was posted with the eCare NEXT processing slowness message earlier this morning, but we created a separate instance in order to communicate the ongoing status.
OneSourceIntellisourceBatchSourceRegistration Quality Assurance (RQA)eCare OnlineeCare NEXTClaimSourceResolution ManagerRACManPostingContractSimpleClaims Consulting and OutsourcingICD-10OrderRiteOrderCheckerClaimRiteOrderSmartLegacy Credit CardPatient Payment Estimator (PPE)Payment NavigatorPaymentSafeCharityGuidePatientSimplePatientGiveSmart StatementsScheduleSmart InpatientScheduleSmart OutpatientScheduleSmart Surgery