Legacy Credit Card Posts

+ Link2Gov Payment Processing

Posted on June 26, 2015 12:31 pm

There have been some sporadic reports of general errors while processing credit card payments using the Link2Gov platform over the last 24 hours. We have worked with the gateway and they made some updates which seem to have improved the … Continue reading →

+ Resolved – Credit Card Processing Issues (Link2Gov & Concord Only)

Posted on April 13, 2015 8:19 am

8:28am CT, the credit card processing issue has been resolved. There was a connection issue between the processor and the gateway that was offline and it has since been restored and payments are now flowing again. Thank you for your … Continue reading →

+ Link2Gov Credit Card (processing issues) – Resolved

Posted on March 30, 2015 3:54 pm

3/30/15 @ 4:30pm CT – Link2Gov is reporting the intermittent processing issues are now resolved. Please let customer.support@passporthealth.com know if you are still experiencing any issues. Regards, ——————————————————————————————————— Currently Link2Gov is experiencing intermittent system issues which are causing some credit card … Continue reading →

+ Link2Gov Payment/Reporting Maintenance Sunday 11/16/14 between 2am-6am CT

Posted on November 13, 2014 2:14 pm

Good afternoon, This Sunday 11/16/14 between the hours of 2am-6am CT Link2Gov will be performing maintenance on their systems. There will be some brief periods where credit card payment access and reporting will be offline. Please be aware and notify staff … Continue reading →

+ Link2Gov Payment Maintenance Sun 8/3 12am-6am CT

Posted on August 1, 2014 4:45 pm

Good afternoon, This Sunday 8/3/14 between the hours of 12am – 6am CT Link2Gov will be performing hardware replacements and maintenance on their systems. There will be some brief periods where credit card payment access will be offline. Please be aware … Continue reading →

+ Upcoming Link2Gov Credit Card Processing Maintenance

Posted on May 12, 2014 1:38 pm

Description Link2Gov will be utilizing the scheduled maintenance window Sunday, May 18th, 2014 between 02:00 a.m. CT and 06:00 a.m. CT. During this window from 3:00 a.m. CT to 5:00 a.m. CT there will be an intermittent impact to payment processing … Continue reading →

+ Link2Gov Credit Card Processing

Posted on February 10, 2014 1:13 pm

As of 2:40pm CT the database has been updated and access restored. We applogize for the inconvenience this caused. Thank you, Passport Customer Support Team _________________________________________________________________ There are reports that users are unable to see the Make Payments and report … Continue reading →

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