8:28am CT, the credit card processing issue has been resolved. There was a connection issue between the processor and the gateway that was offline and it has since been restored and payments are now flowing again.
Thank you for your patience.
Passport Customer Support Team
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As of 6:18am CT is has been reported that there is a connection issue between the processor and gateway at First Data that is causing all credit card transactions to fail. We are working with both Link2Gov and First Data Merchant Systems to resolve this issue.
We will update you once we have more information.
Thank you,
Passport Customer Support Team
customer.support@passporthealth.com
