If you have downloaded Internet Explorer (IE) Version 11 and the GO button is unresponsive when submitting your transaction, try these steps:
- Click on the cogwheel in the top right corner of the browser (to the right of the home and View favorites icon).
- Click on Compatibility View settings
- “passporthealth.com” should be in the Add This Website field
- Click on the Add box and Close this window.
- Try your transaction again and it should work.
