[10 20 2014 @ 1:27pm CT] This issue has been resolved. Please contact Customer Support if you are still experiencing any issues.
[10 20 2014 @ 12:13pm CT] Passport is working to resolve a few more errors reported since this past Friday’s update (10/17/14). The Estimated Resolution time is 12:45 pm CT today.
[10 17 2014 @ 3:15pm CT] The edit and password reset functions within the Self Service Portal have been resolved.
[10 17 2014 @ 1:10pm CT] The Self Service Portal is currently unable to perform any edit functions. This includes resetting passwords. We are working to have this resolved by 2:30 pm CT. In the interim, please contact Customer Support so we may help you with these functions. We apologize for the inconvenience this is causing you.