Release Date:
July 3, 2015 at 10:00p.m. CT
Change Overview:
Please note that due to the July 4 holiday, our weekly deployment this week will be limited to only critical items.
eCareNext
Corrects an issue where users cannot see an eligibility response that was manually resubmitted. Also corrects an issue which required an “Order Displayed” value.
PaymentSafe
Corrects an issue with eCN collection to now use the selected “Default Facility.”
ScheduleSmart
Incorporates additional ICD-10 support.
OrderSmart
Corrects new fax indexing functions to provide style and alignment for the orders list and order type indicators.
For all users, added support to print the scheduled date of service on the requisition form under “Date of Service” field.
For Admin users, improved the configuration screens for Fax Document Type Content Selection to view enabled document types.
For all users, added support to show the order expiration date on the:
– Requisition form
– Verification Auth Tab, below reason for exam
– Scheduling Tab, from Verification screen and workqueue.
– Fax indexing below patient class.
For all users, added support to populate scheduled date and time in Date/Time of service column in the workqueue.
FaxSmart
For fax users, resolved issue in redirecting to Fax split and faxDocumentIndexing from work queue.
Added ability to split fax documents after new fax indexing.
Added “Add Split” button in fax split page.
For fax users, added ability to copy fax document from indexing page.
Special Notes:
First of the Month Processing
Over the past few weeks, our systems team has doubled processing capacity. Although there are a large number of payers that had a higher than normal timeout percentage than usual, our infrastructure successfully processed all transactions with no delay. As a matter of fact, we still have additional capacity that has not yet been utilized. The entire Experian Health systems team has been on high alert this week and monitoring performance very closely. We’ll continue to update you of any changes/updates.
Weekly Deployment Schedule: Passport’s weekly application deployment is between 8:00pm and 10:00pm CT every Thursday night. However, our deployment process typically results in no customer impact or downtime. If we suspect a change will impact customers, we will communicate forty-eight hours in advance. The hardware and systems maintenance follows the application deployment Thursday nights from 10:00pm to 12:00am CT. During this window customers may experience intermittent processing issues.
Previous Deployment Detail: You may view previous deployment notes on the Passport product dashboard located at http://www.passportproductdashboard.com
