Release Date:
Thursday, September 17, 2015 at 10:00p.m. CT
Change Overview:
Preauthorization Knowledge Base
Improves Authorization Response printing to include bold font on the results line.
OrderChecker – Legacy
Corrects an issue with ICD-9 listings not showing for non-specific ICD-9 codes.
OrderSmart and FaxSmart T
his week, several new enhancements and updates have been to OrderSmart and FaxSmart. For complete details, click here to see a list of these updates on our product dashboard.
Reminder – OrderSmart, Final Configuration, ICD10
OrderSmart includes look up and entry for ICD9 & ICD10 codes while placing orders and/or checking for medical necessity. Final configuration to only allow ICD10 codes for dates of service of 10/1/15 or later is scheduled to take place on Friday, September 18th.
If you DO NOT want the final ICD9 ICD10 configuration completed, please inform your Product Manager, Liz McCarrick liz.mccarrick@passporthealth.com or Ryan Howell ryan.howell@passporthealth.com.
Reminder – eCareNext, Patient Payment Estimator (PPE):
On September 24, 2015, updates will be made to Claims Search and Enhanced Historical Search in PPE to accommodate ICD-10. To see how ICD-10 will affect PPE, click here to watch a short video. Additional documentation is provided on our product dashboard and our support knowledge base.
Reminder – Regularly Scheduled Disaster Recovery Testing
On September 24, 2015, customers may experience downtime from 10:00p.m. CT to 10:30p.m .CT and again from 11:30p.m. CT to 11:59p.m. CT.
Reminder – TLS Transaction Encryption
Passport will prohibit access to products using TLS 1.0 as of December 1st, 2015.
Vulnerabilities have been identified with TLS 1.0 and we are urging customers to configure their browsers to support TLS 1.1 and/or TLS 1.2 as soon as possible. Internet Explorer 11.0 is preferred as Support for TLS 1.1 and 1.2 is enabled by default, but we will continue to allow IE 8.0 as long as TLS 1.1 and TLS 1.2 are enabled. Please note that IE Versions 8, 9 and 10 do not have TLS 1.1 and 1.2 enabled by default and must be configured. We encourage you to make certain this is communicated to your IT department as soon as possible. Chrome, Firefox, and Safari will run most Passport applications, but not all and therefore not recommended. We apologize for the short notice, but it is in our mutual best interest to eliminate this security risk as soon as possible. For details about our Passport Products, Browser, Hardware, and Security Requirements hardware requirements, click here.
Special Notes: Weekly Deployment Schedule:
Passport’s weekly application deployment is between 8:00pm and 10:00pm CT every Thursday night. However, our deployment process typically results in no customer impact or downtime. If we suspect a change will impact customers, we will communicate forty-eight hours in advance. The hardware and systems maintenance follows the application deployment Thursday nights from 10:00pm to 12:00am CT. During this window customers may experience intermittent processing issues.
Previous Deployment Detail:
You may view previous deployment notes on the Passport product dashboard located at http://www.passportproductdashboard.com
