Release Date:
Thursday, January 7, 2016 at 10:00p.m. CT
Change Overview:
Tonight – Patient Estimates and Registration QA (PPE/RQA)
This evening, we are performing product system and infrastructure maintenance during our regularly scheduled deployment which may disrupt normal PPE/RQA processing from 10:00p.m. to 12:00a.m. CT. A brief 30-minute outage is expected during this time. We apologize for the late notice.
Reminder – AlertBuilder Update – Effective, January 06, 2016
Alerts that are written in the AlertBuilder and activated will now be available within 15 minutes of activation. Alerts will be available to begin firing on the quarter hour after they have been activated. Please contact our Customer Support team with any questions.
Reminder – TLS Transaction Encryption
Beginning on January 8, 2016 we will begin displaying a pop-up warning to all users with browsers enabled with TLS 1.0. If you do not want your users to receive this message, please email customer.support@passporthealth.com to be placed on the exclude list.
Order Manager – Update
ABN Signature Date will no longer display Date Stamp by default in View or Print ABN through Medical Necessity Check. If the electronic signature Sign on Paper option is configured for client, then the Signature and the Date will be populated on ABN.
Order Expiration Date – Added ability to configure at client level. This option includes the ability to make Order Expiration field either: Hidden, Optional or Required.
Authorization Details Tab – Resolved issues in saving blank expected DOS once authorization service details are saved under the service information in authorization tab.
Fax – Update
Modified the header for uploading documents in Attachment for Send Fax Out functionality to include the ability to Upload documents. Added logs for deleted draft orders in “User Activity Report.”
Reminder – TLS Transaction Encryption
Experian Health will prohibit access to products using TLS 1.0 as of April 1st, 2016. Vulnerabilities have been identified with TLS 1.0 and we are urging customers to configure their browsers to support TLS 1.1 and/or TLS 1.2 as soon as possible. Internet Explorer 11.0 is preferred as Support for TLS 1.1 and 1.2 is enabled by default, but we will continue to allow IE 8.0 as long as TLS 1.1 and TLS 1.2 are enabled. Please note that IE Versions 8, 9 and 10 do not have TLS 1.1 and 1.2 enabled by default and must be configured. We encourage you to make certain this is communicated to your IT department as soon as possible. Chrome, Firefox, and Safari will run most Experian Health applications, but not all and therefore not recommended. We apologize for the frequent notice, but it is in our mutual best interest to eliminate this security weakness as soon as possible.
To learn about the requirements for our products, browsers, hardware, and security requirements, Click Here.
Special Notes:
Weekly Deployment Schedule:
Experian Health’s weekly application deployment is between 8:00p.m. and 10:00p.m. CT every Thursday night. However, our deployment process typically results in no customer impact or downtime. If we suspect a change will impact customers, we will communicate forty-eight hours in advance. The hardware and systems maintenance follows the application deployment Thursday nights from 10:00p.m. to 12:00a.m. CT. During this window customers may experience intermittent processing issues.
Previous Deployment Detail:
Previous deployment notes can be viewed on the Experian Health Product Dashboard.
