Change Overview:
eCare NEXT
- Feature – MyResponse Changes: End users that have access to configure their MyResponse views will have to confirm they want to save their changes and verify that they understand submitted changes apply to other payers in that line of business. For example, a MyResponse view change to a commercial payer changes the views for all commercial payers (this is the way MyResponse currently functions, but there is no warning to the end user). These changes have already been deployed to all OneSource and IntelliSource customers.
Frequently Asked Questions:
- What if our MyResponse changes are locked?
Users that are part of a locked template will not be affected as they are not allowed to edit their views. - Can our client opt out of these changes?
We are deploying globally because the changes will improve the efficiency and performance for all clients, so there is no opportunity to opt out. - If I have additional concerns, who do I contact?
Feel free to email our support team 24/7/365 at customer.support@passporthealth.com
Self-Service Portal
- Fix – IP Configuration Tab: Fix IP configuration tab so that it displays stand-alone in the Self-Service Portal
Patient Payment Estimator
- Feature: Add a new field on the estimate page in eCare NEXT where the user can enter an amount of visits and the estimate will consider this into the contracted rates.
This function is similar to the QTY field, but the logic varies depending on the contract terms.
OrderSmart
- Feature: Add Cancelled, Unable To Schedule options in schedule details
- Feature: Add New user roles Facility Viewer, Facility Group Viewer
- Feature: Allow user to add selected diagnosis code to worksheet favorites list
- Feature: Fax Reject functionality
- Feature: Fax Remove restriction on create order icon and also in place order page show fax document
- Feature: Fax Daily Summary report
- Feature: Header design changes
- Feature: Add service type, patient class configuration for group admin users
OrderChecker
- Feature: ICD 10 / ICD 9 Switching Lock – Customer Testing Platform
Special Notes:
Passport’s weekly application deployment is between 8:00pm and 10:00pm CT every Thursday night. However, our deployment process typically results in no customer impact or downtime. If we suspect a change will impact customers, we will communicate forty-eight hours in advance. The hardware and systems maintenance follows the application deployment Thursday nights from 10:00pm to 12:00am CT. During this window customers may experience intermittent processing issues.
You may view previous deployment notes on the Passport product dashboard located at http://www.passportproductdashboard.com/
