[09 03 2014 @ 8:45am CT] Passport payers are running normally this morning. If you are still experiencing any payer issues, please contact Customer Support. Thanks for your patience yesterday.
[11:45am CT] Processing has greatly improved over the last thirty minutes. Outr systems team will continue to monitor payer response times.
[11:00am CT] We have seen some improvement since 10:00am, but will continue to monitor payer response time.
[10:00am CT] Multiple payers are responding slowly this morning due to high volume of eligibility requests.