Resolved: As of 4:00p.m. CT, processing has returned to normal. We continued to monitor this issue as to avoid any reoccurrence. We apologize for any inconvenience.
We are currently researching a sporadic issue that seems to be causing slower than normal response times. The issue seems to be affecting eligibility responses and those products consuming eligibility. We do not have an estimated fix time, but it is our top priority. We will continue to monitor and provide updates.
