[11.05.2015] Please make certain your network/systems team is aware of the change to prohibit users with TLS 1.0 from accessing our products after April 1, 2016. The full description of the change is below.
[10.06.2015] Please make certain your network/systems team is aware of the change to prohibit users with TLS 1.0 from accessing our products after December 1, 2015. The full description of the change is below.
[Originally Posted on June 25, 2015] Passport will prohibit access to products using TLS 1.0 as of Dec 1st, 2015. Vulnerabilities have been identified with TLS 1.0 and therefore we are urging customers to configure their browsers to support TLS 1.1 and/or TLS 1.2 as soon as possible.
Internet Explorer 11.0 is preferred as Support for TLS 1.1 and 1.2 is enabled by default, but we will continue to allow IE 8.0 as long as TLS 1.1 and TLS 1.2 are enabled. Please note that IE Versions 8, 9 and 10 do not have TLS 1.1 and 1.2 enabled by default and must be configured! We encourage you to make certain this is communicated to your IT department as soon as possible.
Chrome, Firefox, and Safari will run most Passport applications, but not all and therefore not recommended.
We apologize for the short notice, but it is in our mutual best interest to eliminate this security risk as soon as possible.
Passport Products, Browser, Hardware, and Security Requirements
Product Requirements
IntelliSource/PIC: Microsoft .net Version 2.0 Service Pack 2
eCareNext: Microsoft .net Version 3.5
Browser Requirements
Internet Explorer 11.0 is preferred as Support for TLS 1.1 and 1.2 is enabled by default
Minimum browser version will be IE 8.0 (TLS 1.1 and TLS 1.2 must be enabled)
IE Versions 8, 9 and 10 do not have TLS 1.1 and 1.2 enabled by default and must be configured
We recommend using the newest browser versions for improved security, increased performance, better browsing experience, and functionality advantages.
Chrome, Firefox, and Safari will run most Passport applications, but not all and therefore not recommended
Hardware and Operating System Requirements
For all products, Microsoft Windows 7 or higher.
