Release Date:
Thursday, October 8, 2015 at 10:00p.m. CT
Change Overview:
Maintenance Reminder – Tonight
Tonight during our regularly scheduled maintenance window, we anticipate product downtime to be 30-60 minutes which will begin shortly after 10:00p.m. CT. All products will be impacted during this time.
CMS Claims customers that connect to our services via VPN and encounter problems after 11:00p.m CT, may need to restart their connection. However, this will not be necessary for most customers.
Reminder – Medicare/CMS Eligibility Scheduled Downtime
We received the following downtime schedule from CMS for Medicare A&B eligibility.
- Friday, Oct. 9, 2015 from 8:30p.m. ET to 3:00p.m. ET on Sunday, Oct. 11, 2015.
Reminder – eCareNext – Nextbar:
Next week on Oct. 15, 2015 a new version of the Click Once Nextbar will be included in our weekly deployment. This new version provides for an improved method of In-Process Scripting maintenance and future assembly updates.
eCareNext:
Corrects an issue with Auth Information within the Queue Manager.
Fixes an eligibility exception error during the Submit process under the Auth Chevron.
Improves global MRN and Patient Name search functions.
eCareNext RQA:
Added a configuration to make the Informational By Pass Alert hidden. This alert indicates when rules were not run as a result of the By Pass being in place.
Reminder – OrderSmart, OrderRite Updates
Previously on Tuesday, Oct. 6, 2015, several new enhancements and updates were made to OrderSmart and FaxSmart. For complete details, click here to see a list of these updates on our product dashboard. Additionally, several status enhancements have been included for OrderRite Auth Management Users. For a list of OrderRite Auth Status updates, click here.
Reminder – TLS Transaction Encryption
Passport will prohibit access to products using TLS 1.0 as of Dec. 1st, 2015. Vulnerabilities have been identified with TLS 1.0 and we are urging customers to configure their browsers to support TLS 1.1 and/or TLS 1.2 as soon as possible. Internet Explorer 11.0 is preferred as Support for TLS 1.1 and 1.2 is enabled by default, but we will continue to allow IE 8.0 as long as TLS 1.1 and TLS 1.2 are enabled. Please note that IE Versions 8, 9 and 10 do not have TLS 1.1 and 1.2 enabled by default and must be configured. We encourage you to make certain this is communicated to your IT department as soon as possible. Chrome, Firefox, and Safari will run most Passport applications, but not all and therefore not recommended. We apologize for the short notice, but it is in our mutual best interest to eliminate this security risk as soon as possible.
For details about our Passport Products, Browser, Hardware, and Security Requirements, click here.
Special Notes: Weekly Deployment Schedule:
Passport’s weekly application deployment is between 8:00p.m. and 10:00p.m. CT every Thursday night. However, our deployment process typically results in no customer impact or downtime. If we suspect a change will impact customers, we will communicate forty-eight hours in advance. The hardware and systems maintenance follows the application deployment Thursday nights from 10:00p.m. to 12:00a.m. CT. During this window customers may experience intermittent processing issues.
Previous Deployment Detail:
You may view previous deployment notes on the Passport product dashboard located at http://www.passportproductdashboard.com
