Release Date:
Thursday, November 12, 2015 at 10:00p.m. CT
Change Overview:
Reminder – RQA/PPE Processing, Tonight
Tonight, during our regularly scheduled maintenance window, RQA/PPE clients may experience intermittent service disruptions between 10-11p.m. CT.
Reminder – FTPS (FTP over SSL) Upgrade, Scheduled for Nov. 19, 2015
We will be upgrading our FTPS (FTP over SSL) service to a SHA256 certificate Thursday, Nov. 19, 2015. We do not anticipate any disruption to this service but please feel free to reach out to us at customer.support@passporthealth.com with any questions about this change.
Reminder – Disaster Recovery Testing, Rescheduled to Nov. 19, 2015 Disaster Recovery Testing is scheduled for next Thursday, Nov. 19, 2015 between 10:00p.m. and 12:00a.m. As we test and deploy changes, clients may experience intermittent service disruptions between 10:00p.m. and 10:15p.m., and again between 12:00a.m and 12:15a.m.
OrderSmart Order Manager (Read More)
Updating Orders and Fax screens to match eCareNEXT standard style.
Procedure Code Messages
Added ability to view a standard message for a particular procedure code in the requisition form, i.e., “Further testing as indicated”. The Admin user will need to add any standard messages as a panel component description in the Configuration, Procedures, Add Component, type message in component Name field.
Added Admin user ability to enter the provider’s designation (M.D., D.O., N.P., P.A., D.D.S.) in the Physician Details page.
Added Admin user and Physician Office Admin ability to update/edit user role for office users after initially created.
Added creation of Order Templates in Place Order page for physician office users.
Passport Authorizations (Read More)
Added configuring default authorization pdf form at insurance level, facility group level and global level. If no auth form is configured at insurance company level, added support to use the one at facility group level or global level for both fax web service and auth details screen.
Added audit trail entry with the send fax image in authorization management.
FaxSmart Fax Manager (Read More)
Issue resolved when physician was being intermittently refilled when splitting or indexing a fax. Resolved issue when deselecting Global search in some fax workqueues, it was not limiting results to the workqueue. In fax indexing, Select Case, added ability to limit showing cases to 90 days of date_of_service or case created date. Thereby removing items from the Select Case that may be archived or no longer be relevant. Also, added link to get all patient cases.
Reminder – TLS Transaction Encryption
Passport will prohibit access to products using TLS 1.0 as of April 1st, 2016. Vulnerabilities have been identified with TLS 1.0 and we are urging customers to configure their browsers to support TLS 1.1 and/or TLS 1.2 as soon as possible. Internet Explorer 11.0 is preferred as Support for TLS 1.1 and 1.2 is enabled by default, but we will continue to allow IE 8.0 as long as TLS 1.1 and TLS 1.2 are enabled. Please note that IE Versions 8, 9 and 10 do not have TLS 1.1 and 1.2 enabled by default and must be configured. We encourage you to make certain this is communicated to your IT department as soon as possible. Chrome, Firefox, and Safari will run most Passport applications, but not all and therefore not recommended. We apologize for the short notice, but it is in our mutual best interest to eliminate this security risk as soon as possible. For details about our Passport Products, Browser, Hardware, and Security Requirements hardware requirements, click here.
Special Notes:
Weekly Deployment Schedule:
Passport’s weekly application deployment is between 8:00p.m. and 10:00p.m. CT every Thursday night. However, our deployment process typically results in no customer impact or downtime. If we suspect a change will impact customers, we will communicate forty-eight hours in advance. The hardware and systems maintenance follows the application deployment Thursday nights from 10:00p.m. to 12:00a.m. CT. During this window customers may experience intermittent processing issues.
Previous Deployment Detail:
You may view previous deployment notes on the Passport product dashboard located
at http://www.passportproductdashboard.com.
