eCare NEXT Processing Issue Update – 2:50pm CT

[2:50pm CT]   eCare NEXT real-time processing is now available again.

[2:30pm CT]   eCare NEXT real-time processing is processing slowly again.  We are working on a resolution, but do not have an estimated fix time.

[1:30pm CT]   eCare NEXT real-time processing is now available.

[1:00pm CT]  Real-time processing is available, but there may be intermittent slowness as we make adjustments to production.  We estimate real-time processing to be back to normal prior to 1:30pm CT.  We apologize for the delay.

[12:15pm CT]  eCare NEXT is currently processing much slower than normal.  We are in the process of implementing a change to correct the delay.  We expect to have the solution in production within the next 15-30 minutes.  We apologize for the delay.

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