Release Date:
Thursday, December 17, 2015 at 10:00p.m. CT
Reminder – Holiday Deployment Schedule:
Over the next two weeks, we will not have weekly deployments on Thursday, December 24, 2015 (Christmas Eve) and Thursday, December 31, 2015 (New Year’s Eve). Our weekly deployment schedule will resume on Thursday, January 7, 2016.
Change Overview:
Reminder – Experian Health; CMS Medicare A & B Eligibility Usage
Once again we want to remind our provider community of the concerns that CMS continues to have related to the volume of eligibility transactions being processed through the Medicare System (HETS) on the 1st of the month. (Read More)
Update – TLS Transaction Encryption
Beginning on January 8, 2016 we will begin displaying a pop-up warning to all users with browsers enabled with TLS 1.0. If you do not want your users to receive this message, please email customer.support@passporthealth.com to be placed on the exclude list.
Reminder – TLS Transaction Encryption
Passport will prohibit access to products using TLS 1.0 as of April 1st, 2016. Vulnerabilities have been identified with TLS 1.0 and we are urging customers to configure their browsers to support TLS 1.1 and/or TLS 1.2 as soon as possible. Internet Explorer 11.0 is preferred as Support for TLS 1.1 and 1.2 is enabled by default, but we will continue to allow IE 8.0 as long as TLS 1.1 and TLS 1.2 are enabled. Please note that IE Versions 8, 9 and 10 do not have TLS 1.1 and 1.2 enabled by default and must be configured. We encourage you to make certain this is communicated to your IT department as soon as possible. Chrome, Firefox, and Safari will run most Passport applications, but not all and therefore not recommended. We apologize for the short notice, but it is in our mutual best interest to eliminate this security weakness as soon as possible. For details about our Passport Products, Browser, Hardware, and Security Requirements hardware requirements, click here.
Epic Alerts Deployment – This Week, December 17th
This week our Epic Alerts Deployment will include:
- We will be adjusting the logic in NEBO0005: Patient Birth Date Does Not Match That for the Patient on the Database to look at the DOB submitted in the request and comparing what is returned in the 271. Additionally the verbiage will be updated to “DOB in Reg does not match DOB in eligibility.” This change is to better reflect the original goal of the alert. Current NEBO0005: “Patient Birth Date Does Not Match That for the Patient on the Database” (Looking for existence of AAA*71) Future NEBO0005 “DOB in REG does not match DOB in ELIG” (Looking at DOB in the request and comparing to DOB in the payer response)
- We will be retiring NEBO0512: DOB in REG does not match DOB in ELIG. This is to reduce redundancy.
- We will be retiring NEBO0004: DOB in REG does not match DOB in ELIG: MM/DD/YYY. This is to reduce redundancy.
- We will be retiring NEBO0122: DOB in REG does not match DOB in ELIG. This alert was specific to IL Medicaid, however NEBO0005 will be bringing forward this information and NEBO0122 will no longer be needed.
If you have an Epic build that depends on these alerts you will need up update that build accordingly.
OrderSmart Order Manager:
Orders Workqueue Search Criteria
- Added Referral Number to the Orders workqueue search criteria and column.
Physician Order Template Edit
- Resolved issue physician office name was not populating in edit order template.
Browser Compatibility
- Resolved Diagnosis information alignment in Order Template for IE8.
- Resolved issue in viewing Show Error Log Page for IE9.
- Resolved issue in uploading documents for IE10.
Edit Orders Template Page
- Removed New Patient in the header.
- Renamed ‘Place Order > Order Details’ to ‘Edit Order Template’
Authorization Details Configuration –
Payer Does Not Accept Authorization Requests From Facility
- Added ability to alert user when selecting “Facility should get authorization” for insurances where the facility cannot obtain authorization. For those payers listed in patient demographics, an alert message displays, “As deemed by the payer, facility is not permitted to obtain authorization. Please make another selection.” Trigger for alert message when saving draft, Send To Physician, or Send To Facility.
- Added Admin user configuration for “Facility Auth Requests?” in Insurance Configuration screen enter “X” if No.
Fax Select Case Window
- Resolved issue where procedures were not displaying in Select Case popup window.
Fax Split Additional Process Improvements
- Removed default to “Unassigned” document type when document type is not selected while splitting. Split document without type selection will remain as “New Fax” in the workqueue.
- Added message on top left of indexing page indicating current indexing split for fax document “Indexing spilt 1 of N pages(s) of original fax”
- Upon Save, system will not redirect to next document after indexing.
- Added button “Index Next Split”
- Added “Back button” in Does this Script need to be split for multiple documents? page.
Special Notes: Weekly Deployment Schedule:
Passport’s weekly application deployment is between 8:00p.m. and 10:00p.m. CT every Thursday night. However, our deployment process typically results in no customer impact or downtime. If we suspect a change will impact customers, we will communicate forty-eight hours in advance. The hardware and systems maintenance follows the application deployment Thursday nights from 10:00p.m. to 12:00a.m. CT. During this window customers may experience intermittent processing issues.
Previous Deployment Detail: You may view previous deployment notes on the Passport product dashboard located at http://www.passportproductdashboard.com.
