PaymentSafe – 835 Remit Files Missing 2/5/14

As of 9:45 AM CT, all remit files have been processed and sent to clients.

Thank you,

PaymentSafe Team

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This morning there was a failure with our PaymentSafe server during our remit file creation.  This resulted in the daily 835 file that Passport sends to not deploy today on schedule.  Our engineers are working on this.  Passport will notify clients once the issue has been resolved.  We apologize for the inconvenience this has caused.

If you have any questions please feel free to contact us at Customer.Support@passporthealth.com or 866-854-6796 option 1

Sincerely,

PaymentSafe Team

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