Author Archives: Harry Hickey

Scheduled Downtime for ClaimSource – Evening of 2.11.2016

ClaimSource will be down during the Thursday evening maintenance window in order to update hardware as part of our ongoing commitment to increasing ClaimSource performance.  Because of this, ClaimSource will be unavailable between 9 pm and midnight CST.  

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ClaimSource Maintenance Tonight 01.28.2016

ClaimSource will be unavailable tonight (Thursday) between 10 pm and midnight for scheduled maintenance.  We apologize for any inconvenience this may cause.

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ClaimSource Release Notes for 12.10.2015

ENHANCEMENTS: Claim Maintenance – New “Clear” button on Payer Lookup clears payer search fields Setup – Change history now viewable for Error Maps, Roles, Payer Groups and Statusing Error Maps – New disable checkbox prevents error map from being used … Continue reading

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ClaimSource Release Notes for 11.19.2015

ENHANCEMENTS: WorkQ – Added optional column for Proprietary Reason Code WorkQ – Ability to search multiple bill types at once Claim Maintenance – Taxonomy code lookup added Roles – New permission to export WorkQ to CSV/Excel Print Setup – Added … Continue reading

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ClaimSource Retiring ICD-10 Test Site

Tomorrow night, October 21st, ClaimSource will be discontinuing its ICD-10 test system.  Now that ICD-10 is in effect, any further testing may be accomplished using our regular test system.  If you have any concerns or questions, please contact your support … Continue reading

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ClaimSource Login Down Until Approximately 9:30 Central (10.16.2015)

Due to a system issue, the login for ClaimSource will be down for 15-30 minutes beginning at 9 AM today.  Users who are already logged in should be unaffected.  We apologize for the inconvenience and thank you for your patience.

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ClaimSource Release Notes for 10.15.2015

ENHANCEMENTS: Notifications – 837 Export now generates a notification when complete Notifications – Batch Transmit now generates a notification when complete. Forms – New Form: HFS UB04 Override Form FIXES: Claim Maintenance – Status detail now shows payer DCN Claim … Continue reading

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ClaimSource Release Notes for 10.01.2015

ENHANCEMENTS: WorkQ – New (optional) columns for ANSI and Proprietary Status Codes WorkQ – Ability to filter on Import Date Claim Maintenance – Shows loading message while fetching descriptions Forms – Payer forms no longer differentiate between draft and final FIXES: WorkQ … Continue reading

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ClaimSource Release Notes for 09.17.2015

ENHANCEMENTS: Forms – IL 2360 Override Form CHANGES: Payer Setup – Unchecking Submit button will not longer clear Primary/Secondary checkboxes FIXES: Claim Maintenance – Deleting claim tag now shows correct date/time deleted in History Claim Maintenance – Error panel was … Continue reading

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ClaimSource New Release Reminder

A Final Reminder – To enhance the user experience, ClaimSource will be releasing some exciting new features based on customer feedback this evening (8/10/15) between 8pm-12am. These new features will be ready to use tomorrow morning (8/11/15). We recently did … Continue reading

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ClaimSource – Preview The New Features of Our Upcoming Release

To enhance the user experience ClaimSource will be releasing some exciting new features based on customer feedback on 8/10/2015 between 8pm-12am. These new features will be ready to use on 08/11/2015. We recently did two weeks of Webex sessions to … Continue reading

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ClaimSource Release Notes for 07.23.2015

Fixes: Reconcile – Some correctly errored claims had additional errors consisting of only a period Statusing – Illinois Medicaid statusing was not returning proprietary codes The next release for ClaimSource will be deployed the evening of Monday, August 10th.

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ClaimSource Release Notes for 06.25.2015

Updates: Forms – Added NGS to form name for Medicare Part B Appeal Request Form. Forms – Medicare A WPS MAC J5 Redetermination Request 1st Level of Appeal Form updated for Kansas and Missouri – Moved from state list to … Continue reading

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ClaimSource Password Expiration Period Now 90 Days

New security restrictions have been put in place to restrict the number of days that a ClaimSource user can access the system without having to change their password.  Beginning with the ClaimSource users created on or after February 26, 2015, … Continue reading

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ClaimSource Release Notes for 05.14.2015

Enhancements: Role Setup – New checkbox to select/unselect all permissions User Setup List – Now shows last login date for users User Setup Entry – Now shows last login date, date user was created, and who created them Home Screen – Export … Continue reading

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Search Issues within ClaimSource Resolved – 04.17.2015 @ 11:15am CT

A bug was identified this morning, related to last night’s release, that prevented claims on hold from showing on the work queue when using the search box.  This bug has now been fixed and searching is working properly again.  We … Continue reading

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ClaimSource Release Notes for 04.16.2015

Enhancements: Work Queue – Filter now allows ability to exclude claims on hold (under Alert State section) Work Queue – Can now filter by specific hold codes using hold code list Claim Maintenance – Ability to select and copy error … Continue reading

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ClaimSource Release Notes for 04.02.2015

Enhancements: Export 837 – Option to export with line breaks after segments can now be set in saved exports Payer Setup – Replacement plan selection simplified to Medicare and Medicaid Reports – New Report: Hold Summary by Billing Area Forms … Continue reading

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ClaimSource Release Notes for 03.19.2015

Enhancements: System – Various infrastructure changes to improve speed Claim Maintenance – A note can now be added to a hold 837 Batch Export – New option to add line breaks after each segment Fixes: Imports – Mixed-case fields destined … Continue reading

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ClaimSource Release Notes for 03.05.2015

Enhancements: Work Queue Actions – Batch add/remove selected tags on selected claims Printing – Ability to print claim form and EOB to separate printers Printing – Increased signature size for 1500 FL31 Errors – Transmit 999 errors now show 999 … Continue reading

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ClaimSource Release Notes for 02.19.2015

Enhancements: Work Queue – Added POS column Work Queue Batch Printing – Now prints in current work queue sort order Claim Maintenance – Property and Casualty Number field added to Patient screen Claim Maintenance – Ability to flag procedure as … Continue reading

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ClaimSource Release Notes for 01.22.2015

Enhancements: Work Queue (and other lists) – New “Go To Page” box for directly selecting a page number Work Queue – Export of Work Queue now handles hidden columns Payer List – New column and filter for system payer ID … Continue reading

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ClaimSource Release Notes for 01.08.2015

Enhancements: Claim Maintenance – Ambulance edit screen now has populated drop-downs for Trip Type and Reason Claim Maintenance – New field available on claim hold: Assigned To Work Queue – 837 Export no longer filters out previously exported items if … Continue reading

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ClaimSource Release Notes for 12.18.2014

Enhancements: ClaimSource – Date fields are now auto-formatted with separators (slashes) Work Queue – “Today” is now an option on the date filter Reports – Date filters now default to relative dates Payer Setup – List now shows additional “Inactive” … Continue reading

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ClaimSource Release Notes for 12.04.2014

Enhancements: Work Queue – Added filtering by Transmission Method Printing – New EOB with greater detail Reports – New Claims Aging Detail Report Reports – Users Report updated to include all rights for user Forms – New Form: Medicare Reopening: … Continue reading

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ClaimSource Release Notes for 11.13.2014

Note:  The next deployment will be on 12.4.2014 Enhancements: Payer Setup – Payer List can now be filtered by Site Reports – New Claim Aging Summary Report Reports – Medicare Status Detail Report can now be filtered by reason codes … Continue reading

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ClaimSource Release Notes for 11.03.14

Enhancements: Claim Maintenance – Mammography Cert field now available at the claim level Imports – Anesthesia Proc Code 2 is now being imported Transmit – New DateReleasable field can be set to keep a claim from transmitting until a specific … Continue reading

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ClaimSource Release Rescheduled

The 10.30.14 release has been rescheduled for next Monday, 11.03.14.  Release notes will be posted Monday night.

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ClaimSource Release Notes for 10.16.2014

Enhancements: Work Queue – PCN Search now accepts comma-delimited list Work Queue – 837 Export now produces downloadable file Error Map – ClaimSource error messages can now be customized (Must be mapped by support staff) Reports – Error and Hold … Continue reading

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ClaimSource Release Notes for 10.02.2014

Enhancements: Work Queue – Drop down of recently worked claims Work Queue – Ability to filter by error date Work Queue – Now displays total charges of items in queue Work Queue – Now displays first transmit date and number … Continue reading

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ClaimSource Release Notes for 09.18.2014

Enhancements: Validation – Option to populate comments for NOC/NOS charges Work Queue – Logging of all batch action attempts Printing – Print service names are now sorted Reports – Claim Detail Outbound Report can now include rejected claims Reports – … Continue reading

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