Category Archives: ClaimSource

ENHANCEMENTS: Claim Maintenance – New “Clear” button on Payer Lookup clears payer search fields Setup – Change history now viewable for Error Maps, Roles, Payer Groups and Statusing Error Maps – New disable checkbox prevents error map from being used … Continue reading →

ENHANCEMENTS: WorkQ – Added optional column for Proprietary Reason Code WorkQ – Ability to search multiple bill types at once Claim Maintenance – Taxonomy code lookup added Roles – New permission to export WorkQ to CSV/Excel Print Setup – Added … Continue reading →

Tomorrow night, October 21st, ClaimSource will be discontinuing its ICD-10 test system.  Now that ICD-10 is in effect, any further testing may be accomplished using our regular test system.  If you have any concerns or questions, please contact your support … Continue reading →

Due to a system issue, the login for ClaimSource will be down for 15-30 minutes beginning at 9 AM today.  Users who are already logged in should be unaffected.  We apologize for the inconvenience and thank you for your patience.

ENHANCEMENTS: Notifications – 837 Export now generates a notification when complete Notifications – Batch Transmit now generates a notification when complete. Forms – New Form: HFS UB04 Override Form FIXES: Claim Maintenance – Status detail now shows payer DCN Claim … Continue reading →

As of mid-day, Friday, October 02, 2015, we have begun to import and successfully submit ICD 10 coded claims (in the thousands) to the payors. We received a communication from a Trading Partner stating that due to the payor not … Continue reading →

ENHANCEMENTS: WorkQ – New (optional) columns for ANSI and Proprietary Status Codes WorkQ – Ability to filter on Import Date Claim Maintenance – Shows loading message while fetching descriptions Forms – Payer forms no longer differentiate between draft and final FIXES: WorkQ … Continue reading →

ENHANCEMENTS: Forms – IL 2360 Override Form CHANGES: Payer Setup – Unchecking Submit button will not longer clear Primary/Secondary checkboxes FIXES: Claim Maintenance – Deleting claim tag now shows correct date/time deleted in History Claim Maintenance – Error panel was … Continue reading →

IMPACT Update – 08/06/15 We are pleased to announce that our enrollment application in the IMPACT system has been accepted and approved by the State. The IMPACT system is currently open for providers to enroll. You may now proceed with … Continue reading →

New security restrictions have been put in place to restrict the number of days that a ClaimSource user can access the system without having to change their password.  Beginning with the ClaimSource users created on or after February 26, 2015, … Continue reading →

[02.06.15 @ 2:00 pm CT]  The ClaimSource printing issues are resolved. [02.06.15 @ 1:00 pm CT]  We have received reports of sporadic printing issues.  We are diligently working on a resolution. [02.06.15 @ 8:00am CT]  We have implemented changes yesterday to resolve the ClaimSource performance … Continue reading →

Enhancements: ClaimSource – Date fields are now auto-formatted with separators (slashes) Work Queue – “Today” is now an option on the date filter Reports – Date filters now default to relative dates Payer Setup – List now shows additional “Inactive” … Continue reading →

Enhancements: Work Queue – Added filtering by Transmission Method Printing – New EOB with greater detail Reports – New Claims Aging Detail Report Reports – Users Report updated to include all rights for user Forms – New Form: Medicare Reopening: … Continue reading →

Note:  The next deployment will be on 12.4.2014 Enhancements: Payer Setup – Payer List can now be filtered by Site Reports – New Claim Aging Summary Report Reports – Medicare Status Detail Report can now be filtered by reason codes … Continue reading →

Enhancements: Claim Maintenance – Mammography Cert field now available at the claim level Imports – Anesthesia Proc Code 2 is now being imported Transmit – New DateReleasable field can be set to keep a claim from transmitting until a specific … Continue reading →

Enhancements: Work Queue – PCN Search now accepts comma-delimited list Work Queue – 837 Export now produces downloadable file Error Map – ClaimSource error messages can now be customized (Must be mapped by support staff) Reports – Error and Hold … Continue reading →

Enhancements: Work Queue – Drop down of recently worked claims Work Queue – Ability to filter by error date Work Queue – Now displays total charges of items in queue Work Queue – Now displays first transmit date and number … Continue reading →

Enhancements: Work Queue – Ability to hide columns and save sort order Maintenance – 2360 Maintenance screen now available Settings – Option to default EOB Printing to OFF Settings – Option to activate 2360 maintenance screen Reports – All reports … Continue reading →

The following ClaimSource changes were moved to production on 06.26.2014. Enhancements: Work Queue – Additional filtering on Revenue Codes, Diagnoses, and HCPCs/CPTs Claim Maintenance – DCN/ICN for Insurance Being Billed is now on the Insurance Screen (usually for change/void claims) … Continue reading →

Enhancements: Work Queue:  Loads much faster now Claim Maintenance:  Box 33B now has entry for Taxonomy next to legacy ID on the 1500 Claim Maintenance:  Charge quantity now supports more than 4 characters on the 1500 Printing:  Batch and individual … Continue reading →

Enhancements: Rules – Code validation (optional) now available for ICD9 and HCPC Work Queue – Work queue can now be exported to CSV Claim Maintenance – Submission type now displayed (Electronic/Print) Claim Maintenance – Line Item Control Number field added … Continue reading →

Enhancements: Claim Maintenance:  Type of Service field now available Claim Maintenance:  Faster load of Payer and Provider lookups.  Users must now click “search” to see results. Reports:  All reports now available for output in CSV format User Setup:  Email address … Continue reading →

The following ClaimSource changes were moved to production on May 1st 2014. Enhancements: Work Queue:  Speed improvements Claim Screen: Ability to tab between Charge fields Claim Screen: Dollars/Cents now combined on Charge Line Rules: Enhanced Functional G Code Rules Batch … Continue reading →

New Features:  Work Queue: Search filter now allows you to choose the type of date for your date range (Generated Date, Sent Date or Charge Date) Work Queue: New Batch Function – Reset Submitted Claims Printed UBs: HCPC Descriptions now print … Continue reading →

The ClaimSource changes deployed on 1/14/2014 are listed below. Bug Fixes History Tab: History Note should stand out more & the word “Follow-up” fixed History Tab: Subtab closes when user does not enter all required fields History Tab: Selecting the … Continue reading →

On Dec 30th all delayed remits for BCBS of IL were disbursed. After reviewing these remits if you still have any missing remits for the month of December please forward the Paid Date, Total Voucher Payment, and Voucher Number for all missing … Continue reading →

[12/26/2013 Update]   ERA/EPS/EFT Delay for BCBSIL Providers  – BCBSIL Blue Cross and Blue Shield of IL is experiencing delays of all Electronic Remittance Advice (ERA), Electronic Payment Summary(EPS) and Electronic Funds Transfer (EFT) files for production date of December 23, 2013 … Continue reading →