Category Archives: Patient Access Suite

Includes Intellisource, BatchSource, OneSource, BatchSource Self-Pay Review, OneSource and Registration Quality Assurance.

eCareNext Authorization Status Update – 09.24.2015

Posted on September 24, 2015 by Joe Dainwood

We have enhanced your Auth Status to further define encounters that require user intervention. If there is no direct CPT code match, you will now be presented with additional statuses: Validate Authorized Validate Denied This is to ensure that users validate … Continue reading →

Posted in Archived Posts, eCare NEXT | Comments Off

New Features to eCareNext Queue Manager – Live on 08.07.2015

Posted on July 24, 2015 by Joe Dainwood

eCareNEXT – User Interface Improvements, Queue Manager – 08.07.2015 During the scheduled weekly deployment of 08.07.2015, we will include new feature improvements to user interface in the eCareNEXT Queue Manager. This does not change the functionality and does not alter the … Continue reading →

Posted in eCare NEXT | Comments Off

BatchSource Processing Issues Resolved! 02.12.2015 @ 9:00am CT

Posted on February 12, 2015 by david.fox

[9:00am CT] BatchSource file processing is back to normal. [8:30am CT] BatchSource is currently experiencing issues that is causing file processing delays. Our systems team is working on a resolution, but does not have an estimated fix time.

Posted in Archived Posts, BatchSource, Patient Access Suite | Comments Off

Epic Embedded (NEBO) Alerts Change for Medicare as a Secondary Payer

Posted on February 10, 2015 by david.fox

To streamline our alerts, this Thursday we will condense the Epic embedded (NEBO) alerts for Medicare as a secondary payer. This will not affect RQA alerts. We will be globally deactivating the following alerts for all Epic clients with Premium … Continue reading →

Posted in Archived Posts, Patient Access Suite, Registration Quality Assurance | Comments Off

Self-Service Portal Issues

Posted on July 19, 2013 by Joe Thurber

Passport is currently researching issues with the Self-Service Portal. At this time, please refrain from adding/modifying any setting changes within the self-service portal. We have removed the manage users tab in the interim while we fix this issue. Please contact … Continue reading →

Posted in OneSource | Comments Off