Category Archives: PatientSimple

PatientSimple

Patient Self-Serve (formerly PatientSimple) Errors – resolved 11:05 am CT 7/22/16

Posted on July 22, 2016 by Scott McKissack

11:05am CT – The issue has been resolved. Thank you for your patience. 9:25am CT – Experian Health is still working on a resolution to the existing Patient Self-Serve errors being reported. We do not currently have an eta but … Continue reading →

Posted in Current Status, PatientSimple | Comments Off

PatientSimple & PaymentSafe PAH Import Failure (resolved)

Posted on September 22, 2015 by Scott McKissack

9/22/15 @ 3pm CST – Issue is now resolved. All files have been imported successfully and the imported data is now viewable inside PaymentSafe and PatientSimple. Thank you, Financial Services Team ———————————————————————————————————– Hello, This morning’s PAH imports had an issue … Continue reading →

Posted in Archived Posts, eCashiering, PatientSimple, PaymentSafe | Comments Off

PatientSimple Browser Support Policy (final notification)

Posted on August 5, 2015 by Scott McKissack

1/19/16 @ 1:54pm CST – updated This is a follow up to the communication sent out in Q3 of 2015 related to the PatientSimple product security enhancements. As an integral part of the security enhancement the PatientSimple application is disallowing users … Continue reading →

Posted in Archived Posts, PatientSimple | Comments Off

Resolved – PatientSimple Work List Errors

Posted on April 14, 2015 by Scott McKissack

As of 9pm CT 4/14/15 the work list issue inside PatientSimple has been resolved. If you are experiencing any trouble please reach out immediately to us at customer.support@passporthealth.com Thank you, PatientSimple Team ———————————————————————————————————– The work list inside of PatientSimple is … Continue reading →